Gift Voucher Terms & Conditions

SimplyMoi Voucher is the perfect gift for someone with textured hair, whether curly, kinky or wavy. Starting from £20.00, our voucher can be used to purchase products and shipping costs in our store. 


Terms & Conditions 


1. Redeeming gift voucher

SimplyMoi gift vouchers are valid within 12 months from date of purchase. Gift vouchers can be redeemed at checkout stage by simply entering the code displayed on the voucher you received via email.

Please ensure you enter your voucher code before submitting your order as vouchers cannot be redeemed after an order has been placed. However, you may wish to redeem the voucher on your next purchase if you forgot to use it. We have no minimum order value on gift vouchers and our gift voucher can be used more than once, providing there is still a balance remaining on the card. Any balance remaining can be used at a later stage. 


2. Replacing gift voucher

If your gift voucher is lost, click resend gift voucher from their order confirmation email and your voucher code will be sent to the email address you provided when you originally placed the order,. 


3. Returns & refunds

Our gift vouchers are non-refundable. However, you are still eligible to return an item purchased using a SimplyMoi gift voucher, providing it meets our returns policy.  Refund for an item bought with a gift voucher will be re-credited with a discount code or another Gift Voucher to match the value of the item that is being returned. 


4. Miscellaneous

A gift voucher cannot be used to buy another gift voucher. You can use our gift voucher in conjunction with a discount code. 


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