Due to the ongoing global pandemic, online shopping has seen a huge increase in demand as you may be aware. We want to reassure all our customers that we are doing our utmost best to stock up (providing supply chains are not affected), mitigate delays in processing orders and handling enquiries.
In light of the crisis, all orders will be dispatched on Mondays, Wednesdays and Fridays until further notice. Orders placed after 2pm will be dispatched on the next cycle day. Apologies for any inconvenience caused during this difficult time.
On a more positive note, our latest data shows since March 12 nearly 95% of our UK-based customers received their orders within 4 working days after dispatch.